mindXCEL

DO IT FOR YOURSELF & DO IT FOR OTHERS!

Course Overview

This is a 2-day experiential training, designed to give you advanced communication techniques and strategies.

Advanced? Yes, because what you say is one thing, yet communication goes far beyond the words you say!

Effective ‘good’ communicators can read action signals and communication strategies from a person and have the flexibility to adjust their style to make sure that their communication is effective.

This course is all about providing you with the communication tools, in order for you to communicate well with anyone and at any level and tailor your communication to maximize your effectiveness.

This training will give you all the tools/skills and thinking you will ever need!

Communicating
Communicating with others
The communications process

Our Brain
Information arriving in to our brain
Information exiting the brain
How miscommunication occurs

‘Good’ Communications
What is ‘good’ communication?
The golden rules
How we sort and categorize information

How are we programmed?
Identify how you are programmed
Identify how others are programmed
Program options

Internal Representation
How do we represent information internally?
How people represent what you say into their own language
Techniques and strategies to communicate effectively with people with different systems

Eliciting thinking patterns through eye movements
How to know what people are thinking by their eye movements
How to tailor your communications by what you see
How to build rapport with anyone - anytime

Rapport?
What is it?
How to give & receive feedback
The principles of giving constructive feedback
The techniques of how to give effective feedback
How to receive feedback

Who Will Benefit From The Course?
Senior and middle managers, who already have good communication skills and want to take it to the next level.

Limited Seating!